Privacy policy

Who we are

We, INDÚSTRIA E COMÉRCIO DE MÓVEIS HENN LTDA, collect your personal data in accordance with this Privacy Policy and in compliance with legislation; data protection options. This Policy provides the necessary information about your rights and obligations and explains how, why and when we process your personal data.  

The HENN is; established at Street Alegre, n. 812, District Ipanema – Mondaí/SC - Zip code: 89893-000 and registered with the CNPJ under the number 85.355.592/0001-17.

Information We Collect

HENN processes your personal information to fulfill legal and contractual obligations and provide you with our products and services. We will never collect unnecessary personal data and will not process your information in any way other than those specified in this Policy.

The personal datawe collect are:

  • Name, Telephone, Personal E-mail, Professional E-mail, Address, RG, CPF, CNH, Bank Details.

We collect information in the following ways:

  • Email, personal contact, telephone, WhatsApp, systems used by the company, website, social media, resumes.

How we use your personal data

We take your privacy very seriously and will never disclose or share your data without your consent. The purposes and reasons for processing your personal data are below:

  • Customer Service, Fulfillment of Orders, Reception of Visitors, Recruitment and Selection of Employees, Compliance with Legal Obligations, Enforcement of Contract, Action; Promotional, General Administrative, Financial, Commercial and Logistics Purposes.

Sharing Sharing Your Personal Information

HENN may share personal data with its controlled companies and with suppliers, if necessary for the provision of services. For this sharing, rights and duties of the parties are established, aiming to prevent the use of personal data in a way different from that established by the company and/or that violate the applicable privacy laws.

Technical protective measures

Personal data is protected against unauthorized access, processing or illegal disclosure, as well as accidental loss, modification or destruction. This applies regardless of whether such data is processed electronically or on paper, as HENN has appropriate technical and organizational measures in place for protection.

How to exercise your rights

HENN, has trained professionals to answer your questions and requests. To exercise your Rights, You must; fill out our Form of Request for Rights.

It is important to note that parents, mothers or legal guardians may exercise their rights on behalf of children or adolescents, under the terms of applicable law.

What are your rights

  • Confirmation of the existence of treatment: This Right allows You to request and receive confirmation of the existence of collection, storage, sharing of your Personal Data.
  • Access to Personal Data: This Right allows You to request and receive accessible and free information about Personal Data processed by us.
  • Correction of incomplete, inaccurate or outdated data: If You identify any inaccuracies or inaccuracies in your Personal Data that we process , caná require us to rectify them.
  • Anonymization, blocking or deletion of Personal Data that is unnecessary, excessive or treated in violation of legislation: This Right allows the anonymization, blocking or deletion of Personal Data from our database. All Data collected will be anonymised, blocked or deleted from our servers when possible and requested by You.
  • Portability: HENN enables You or a named third party, to obtain access to Personal Data that is processed by no; s in a structured, interoperable format.
  • Revoke or not provide consent: You have the right to revoke your consent or, where applicable, not to provide it to us; it and be informed about the consequences of the denial. In some cases é It is possible that the refusal results in the impossibility of providing you with certain products or services.
  • Opposition to processing: You also have the right to object to certain purposes of processing Personal Data, such as, for example, sending advertising, newsletter or new offers.
  • Elimination of Personal Data processed with consent: If You have provided us with your consent for a Processing purpose, You may request the deletion of the Personal Data that we have stored until; so.

How will your request be? analyzed

When we receive your request, our privacy team will review it; and powerá respond to you in two ways, determining that: (i) your request é lawful and legitimate, and therefore must be complied with; or (ii) your request has been denied and, for certain reasons, cannot; be heeded. Do not worry, because even in case of denial we will inform you; reasons why your application was not approved. All our responses will always be sent through the same means by which You contacted us (either email or correspondence).

It may be necessary to ask you for specific information to confirm your identity and ensure that You can exercise your Rights. This é a security measure to ensure that the Data is not disclosed to any person who is not entitled to receive it.

Situations in which we can deny your right

Your Rights are not unlimited and therefore we present below some situations that can lead to à total or partial negative of them:

  • Preservation of trade secrets and intellectual property of FURNITURE AND TRADE HENN.
  • Violation of the rights and freedoms of others.
  • The information is anonymized and therefore is not Personal Data.
  • Obstruction & agrave; law and justice.
  • Legitimate interests of HENN FURNITURE AND TRADE INDUSTRY override those of the Data Subject.
  • The holder has made repetitive, repeated or excessive requests.

In any case, we will respond to your requests in time and will inform you clearly about the reasons that led us to à possible denial of your request.

Consequences of not providing your data

Youê not é obliged to provide your personal data to us. However, if not forwarded, it will be; It is impossible to offer/deliver any of our services and/or products.

How long do we keep your data

We keep your personal data only for as long as is necessary for the purposes to be achieved. However, we are required by national tax legislation to keep your basic personal data (name, address, CPF, RG and contact details) for a minimum of 5 years, after which your data will be deleted.

Marketing

Occasionally, we or the marketing service provider would like to contact you; by email, phone and/or WhatsApp regarding the products and/or promotional campaigns we provide. If youê consent to our collection and processing of your data for this purpose, you ê You have the right to modify or withdraw your consent at any time using the opt-out options or by contacting us directly at in encarregadolgpd@henn.com.br.

If you agree with our processing of your personal data for the aforementioned purpose, please indicate how you would like to be contacted:

  • Email;

  • Text message;

  • Phone (SMS);

  • Phone (automated call);

  • WhatsApp.

How to talk to the HENN furniture industry and trade

We, only process your personal data in accordance with this Privacy Policy and in accordance with the relevant data protection legislation. If, however, youê want to make a complaint about our processing activities in relation to your personal data or are dissatisfied with the way we handle your information, or if you have questions, comments or For suggestions related to this Policy, You may contact our privacy team through the following means:

Data Officer Name: Ketlin Wolschick

Contact email: encarregadolgpd@henn.com.br

Correspondence address: Street Alegre, n. 812, District Ipanema, Mondaí – SC – ZIP code 89893-000.

Changes in Privacy Policy and Rights

As we are always looking to improve services, this Policy may undergo updates. Therefore, we recommend that You periodically visit this page to learn about the changes.

Last modification: April 5, 2022.

Version history: V.02